DIRECTV has a higher customer satisfaction rating than DISH Network and Cable TV! According to the 2006 American Customer Satisfaction Index DIRECTV ranks #1 among all satellite and cable providers. DIRECTV’s customer service department is available for you 24 hours a day, 7 days a week. DIRECTV takes pride in giving you quality satellite television and superior service. Once you order your satellite television service from DIRECTV, we do the rest. DIRECTV will confirm your order and schedule installation. A professional DIRECTV installer will completely install your DIRECTV System for you for free; this includes installing the system and providing a lesson on using your system. You will be all set and ready to watch your favorite television shows! Don’t just read about it; see for yourself how DIRECTV’s satellite television and customer service is the very best! Why experience long hold time when you need your questions answered now?
DIRECTV Ranks #1 in Customer Satisfaction for the 6th Year Running!
American Customer Satisfaction Index
DIRECTV Ranks Highest in Customer Satisfaction for 2nd Straight Year.
J.D. Power and Associates
DIRECTV Ranks Highest in Customer Satisfaction
J.D. Power and Associates
Order DIRECTV Now!
Showing posts with label DIRECTV vs. Dish. Show all posts
Showing posts with label DIRECTV vs. Dish. Show all posts
Tuesday, February 20, 2007
Monday, February 5, 2007
The DIRECTV Difference
There are many things that separate DIRECTV from its cable and satellite television providers. Six of them stand out and seem to make the biggest difference. DIRECTV offers you – Radiant Picture – Superb Service –Top-Notch Equipment – Exclusive Channels – Ultimate Sports – and - The Best HD Channels.
Radiant Picture- In a side-by-side comparison, more people prefer DIRECTV over cable television- DIRECTV broadcasts in crystal-clear, 100% digital quality picture and sound on every channel- Don’t be fooled - even so-called ‘digital cable’ broadcasts many analog channels- DIRECTV delivers a digital signal 99.96% of the time… rain, snow or shine
Superb Service- Higher customer service rating over cable for six years running- More people are choosing DIRECTV over any other cable or satellite TV provider- J.D. Power Award recipient
Top-Notch Equipment – DVR – Television on Your Terms- Record, pause and rewind live TV - Up to 10 hours of recording capacity- Record a full season of all of your favorite shows with the touch of a button- Dolby Digital 5.1 Surround Sound capability lets you link to five separate channels of full range digital audio
Exclusive Channels- Interactive Mix Channels give you up to 8 live channels of news, sports and kids shows – all on one screen- Sneak Peaks of FX Series before they air- Groundbreaking musical events that you cant see anywhere else with CD USA- Up to 68 Channels of XM Satellite Radio- NFL Sunday Ticket and NCAA Mega March Madness only with DIRECTV
Ultimate Sports- Up to 14 NFL games every week (vs. only 4 on cable) with exclusive NFL Sunday Ticket- Exciting basketball action with NBA League pass- Baseball coverage like you’ve never seen with MLB EXTRA INNINGS- Exclusive coverage of all of your favorite sports – boxing, soccer, hockey, college hoops and Mega March Madness
The Best HD Channels- The most sports in HD- Soon DIRECTV will have the capacity to offer over 150 HD Channels- Razor-sharp picture quality that’s up to eight times sharper than standard TV- Local Channels in HD
Don’t take our word for it, try DIRECTV out for yourself and see the difference! Order Now!
Radiant Picture- In a side-by-side comparison, more people prefer DIRECTV over cable television- DIRECTV broadcasts in crystal-clear, 100% digital quality picture and sound on every channel- Don’t be fooled - even so-called ‘digital cable’ broadcasts many analog channels- DIRECTV delivers a digital signal 99.96% of the time… rain, snow or shine
Superb Service- Higher customer service rating over cable for six years running- More people are choosing DIRECTV over any other cable or satellite TV provider- J.D. Power Award recipient
Top-Notch Equipment – DVR – Television on Your Terms- Record, pause and rewind live TV - Up to 10 hours of recording capacity- Record a full season of all of your favorite shows with the touch of a button- Dolby Digital 5.1 Surround Sound capability lets you link to five separate channels of full range digital audio
Exclusive Channels- Interactive Mix Channels give you up to 8 live channels of news, sports and kids shows – all on one screen- Sneak Peaks of FX Series before they air- Groundbreaking musical events that you cant see anywhere else with CD USA- Up to 68 Channels of XM Satellite Radio- NFL Sunday Ticket and NCAA Mega March Madness only with DIRECTV
Ultimate Sports- Up to 14 NFL games every week (vs. only 4 on cable) with exclusive NFL Sunday Ticket- Exciting basketball action with NBA League pass- Baseball coverage like you’ve never seen with MLB EXTRA INNINGS- Exclusive coverage of all of your favorite sports – boxing, soccer, hockey, college hoops and Mega March Madness
The Best HD Channels- The most sports in HD- Soon DIRECTV will have the capacity to offer over 150 HD Channels- Razor-sharp picture quality that’s up to eight times sharper than standard TV- Local Channels in HD
Don’t take our word for it, try DIRECTV out for yourself and see the difference! Order Now!
Monday, January 29, 2007
DIRECTV Customer Testimonials
Below are a few satisfied DIRECTV customers that ordered their service through DirectStarTV but don’t take their word for it, see how great DIRECTV is for yourself. Order Now.
“I just made the switch to DIRECTV a few weeks ago and love it! Every channel is consistently clear and the audio is better than Time Warner’s Digital Cable. Plus, I’m saving $20 (and change) a month with the exact programming (TOTAL CHOICE® plus HBO). The new remotes are much better than the older ones and the actual receiver is half the size of my DVD player. And for the first three months, HBO and Cinemax are FREE! In fact, just last night I watched “Sultry Confessions” on Cinemax and really enjoyed the plot and acting. Great stuff.
DIRECTV via DirectStar is awesome!”
Douglas L. Cobb
Charlotte, NC
“Your customer service representatives are top-notch. Many thanks especially to Lisa and Elly at DirectStarTV for their efforts. They were extremely helpful and kept me informed of what they were doing and what to expect.”
Steve Downs
Herndon, VA
“DIRECTV was successfully installed in my home today. Our installer, Rob Taylor, was great! He was funny yet extremely helpful! It was an enjoyable experience. Thank you again DirectStarTV!”
Stacee Flanagan
Atlanta, GA
“I ordered the Direct TV TOTAL CHOICE PREMIER package today through DirectStarTV, I could not be more satisfied with the simplicity of the whole process. I set up an appointment for an installer to come set up my receiver and satellite… not only was he was on time, he also showed me how to use the system and then I sat back and watched. The picture is clearer than my older cable service and its so easy to use and understand. My favorite attribute is the fact that I can set limits and locks for my children’s viewing time and I can feel at ease with what they are watching television while I am in another room. Thank you DIRECTV (DirectStarTV).”
Laura Taylor
Charleston, SC
“I just made the switch to DIRECTV a few weeks ago and love it! Every channel is consistently clear and the audio is better than Time Warner’s Digital Cable. Plus, I’m saving $20 (and change) a month with the exact programming (TOTAL CHOICE® plus HBO). The new remotes are much better than the older ones and the actual receiver is half the size of my DVD player. And for the first three months, HBO and Cinemax are FREE! In fact, just last night I watched “Sultry Confessions” on Cinemax and really enjoyed the plot and acting. Great stuff.
DIRECTV via DirectStar is awesome!”
Douglas L. Cobb
Charlotte, NC
“Your customer service representatives are top-notch. Many thanks especially to Lisa and Elly at DirectStarTV for their efforts. They were extremely helpful and kept me informed of what they were doing and what to expect.”
Steve Downs
Herndon, VA
“DIRECTV was successfully installed in my home today. Our installer, Rob Taylor, was great! He was funny yet extremely helpful! It was an enjoyable experience. Thank you again DirectStarTV!”
Stacee Flanagan
Atlanta, GA
“I ordered the Direct TV TOTAL CHOICE PREMIER package today through DirectStarTV, I could not be more satisfied with the simplicity of the whole process. I set up an appointment for an installer to come set up my receiver and satellite… not only was he was on time, he also showed me how to use the system and then I sat back and watched. The picture is clearer than my older cable service and its so easy to use and understand. My favorite attribute is the fact that I can set limits and locks for my children’s viewing time and I can feel at ease with what they are watching television while I am in another room. Thank you DIRECTV (DirectStarTV).”
Laura Taylor
Charleston, SC
Monday, January 15, 2007
What is the DISH Network Court Ruling?
An injunction has been issued that will affect as many as 800,000 DISH Network subscribers nationwide. The court found that EchoStar's DISH Network illegally provides distant network signals to ineligible homes and will be forced to shut down the high-definition and standard-definition "distant" signals. DISH Network may be required to halt service to all subscribers who receive the network transmissions, even if the subscriptions are legal. As soon as December 01, 2006 subscribers could lose ABC, CBS, NBC and Fox programming with DISH Network.
"This is a clear setback for EchoStar. EchoStar's best hope now is that the appeals court will stay this Dec. 1 cutoff date and hear the appeal," said Paul Gallant, a media analyst with Stanford Washington Research Group.
This injunction will prevent EchoStar (DISH Network) from offering what are called "significantly viewed" stations. These are popular TV stations seen by viewers; they include ABC, CBS, NBC and Fox Networks in which customers receive local broadcasts including your local news and major programming.
Simply put – this means that come December 2, DISH Network’s distant-network subscribers could see their traditional television networks including local sports and other network programming channels turn to a static-black screen
See 2 complete stories on DISH Network’s court ruling here:
http://www.multichannel.com/article/CA6383724.html?display=Breaking+News
http://hometheater.consumerelectronicsnet.com/articles/viewarticle.jsp?id=77679
"This is a clear setback for EchoStar. EchoStar's best hope now is that the appeals court will stay this Dec. 1 cutoff date and hear the appeal," said Paul Gallant, a media analyst with Stanford Washington Research Group.
This injunction will prevent EchoStar (DISH Network) from offering what are called "significantly viewed" stations. These are popular TV stations seen by viewers; they include ABC, CBS, NBC and Fox Networks in which customers receive local broadcasts including your local news and major programming.
Simply put – this means that come December 2, DISH Network’s distant-network subscribers could see their traditional television networks including local sports and other network programming channels turn to a static-black screen
See 2 complete stories on DISH Network’s court ruling here:
http://www.multichannel.com/article/CA6383724.html?display=Breaking+News
http://hometheater.consumerelectronicsnet.com/articles/viewarticle.jsp?id=77679
Tuesday, January 2, 2007
Court TV Dropped from DISH Network Lineup
SOURCE: SkyReport.com, Tuesday January 2, 2007
‘The year-end programming carriage spats that have surfaced between programmers and platform providers apparently caught up with a satellite TV service.
On New Year's Day, CourtTV began carrying a message on its Web site saying its service is no longer available on DISH Network, EchoStar's DBS offering. The site asks dedicated fans to stand up "to this injustice" and gives viewers a toll-free number they can call about the loss of service.
In response, EchoStar said in a statement it regrets the disruption of service. However, prior to the loss of CourtTV, the channel's parent Turner Networks refused to offer an extension in the company's America's Top 120 Package for continued negotiations, the satellite TV company said.
"We are working hard to negotiate a fair contract with Turner Networks and CourtTV," said Eric Sahl, senior vice president of programming for EchoStar's DISH Network. "But we must also protect our customers from unreasonable demands. It is not fair to ask our customers to pay a DBS premium for a channel owned by the second largest cable operator, Time Warner. We take pride in offering consumers the best value for pay TV service in the industry, and we remain committed to keeping our cost structure low to the benefit of our customers."
EchoStar said it "diligently tried" to reach an agreement with Turner Networks for continued carriage of CourtTV. "Unfortunately, Turner Networks refused to deliver an offer for carriage in America's Top 120 package that fairly reflects CourtTV's overall ratings performance and value," the company said.’
‘The year-end programming carriage spats that have surfaced between programmers and platform providers apparently caught up with a satellite TV service.
On New Year's Day, CourtTV began carrying a message on its Web site saying its service is no longer available on DISH Network, EchoStar's DBS offering. The site asks dedicated fans to stand up "to this injustice" and gives viewers a toll-free number they can call about the loss of service.
In response, EchoStar said in a statement it regrets the disruption of service. However, prior to the loss of CourtTV, the channel's parent Turner Networks refused to offer an extension in the company's America's Top 120 Package for continued negotiations, the satellite TV company said.
"We are working hard to negotiate a fair contract with Turner Networks and CourtTV," said Eric Sahl, senior vice president of programming for EchoStar's DISH Network. "But we must also protect our customers from unreasonable demands. It is not fair to ask our customers to pay a DBS premium for a channel owned by the second largest cable operator, Time Warner. We take pride in offering consumers the best value for pay TV service in the industry, and we remain committed to keeping our cost structure low to the benefit of our customers."
EchoStar said it "diligently tried" to reach an agreement with Turner Networks for continued carriage of CourtTV. "Unfortunately, Turner Networks refused to deliver an offer for carriage in America's Top 120 package that fairly reflects CourtTV's overall ratings performance and value," the company said.’
Wednesday, November 29, 2006
DIRECTV Launches Nationwide Offer To Assist Dish Network Customers Who are Losing Broadcast Networks
SOURCE: DIRECTV, Inc. (November 29, 2006)
‘EL SEGUNDO, Calif.--(BUSINESS WIRE)--Nov. 29, 2006--In an effort to assist Dish Network customers who are losing their distant network channels, DIRECTV has launched a nationwide offer that will provide affected customers with $150 cash back when they make the transition to DIRECTV(1).
The offer also includes: no equipment to buy or start-up costs; free standard professional installation for up to four rooms; 100% digital picture and sound on every channel; and free DVR or HD receiver upgrade. DIRECTV has also launched a special web site (www.directv.com/switchfromdish) where Dish Network customers can simply type in their address or zip code to learn where DIRECTV offers local channels and whether they qualify for a distant network signal. Affected customers can also call 1-800-337-4DTV.
The special offer follows a U.S. Federal Appeals Court ruling that found EchoStar, which sells the Dish Network satellite TV service, has been violating federal laws in its broadcast practices. As a result, the Court stripped EchoStar of the right to transmit distant network channels, which are NBC, ABC, CBS, and Fox broadcast channels that originate from a market outside the community in which a subscriber lives. Last month a judge issued an injunction that will prevent EchoStar from offering the distant network channels after Dec. 1.
DIRECTV has been in compliance with the law and continues to offer distant network signals to its eligible customers, as well as local broadcast network-affiliated channels in 142 markets, serving 94% of the country.
"We recognize that Dish Network's violations of the law will leave some customers looking for options. Our goal is to minimize the burden for them," said Jon Gieselman, senior vice president, Advertising and Public Relations, DIRECTV, Inc. "That's why we have developed this unique service package to make switching convenient and affordable."
Virtually all affected customers will have access to at least two video providers who can deliver the network stations: DIRECTV and their local cable operator.’
‘EL SEGUNDO, Calif.--(BUSINESS WIRE)--Nov. 29, 2006--In an effort to assist Dish Network customers who are losing their distant network channels, DIRECTV has launched a nationwide offer that will provide affected customers with $150 cash back when they make the transition to DIRECTV(1).
The offer also includes: no equipment to buy or start-up costs; free standard professional installation for up to four rooms; 100% digital picture and sound on every channel; and free DVR or HD receiver upgrade. DIRECTV has also launched a special web site (www.directv.com/switchfromdish) where Dish Network customers can simply type in their address or zip code to learn where DIRECTV offers local channels and whether they qualify for a distant network signal. Affected customers can also call 1-800-337-4DTV.
The special offer follows a U.S. Federal Appeals Court ruling that found EchoStar, which sells the Dish Network satellite TV service, has been violating federal laws in its broadcast practices. As a result, the Court stripped EchoStar of the right to transmit distant network channels, which are NBC, ABC, CBS, and Fox broadcast channels that originate from a market outside the community in which a subscriber lives. Last month a judge issued an injunction that will prevent EchoStar from offering the distant network channels after Dec. 1.
DIRECTV has been in compliance with the law and continues to offer distant network signals to its eligible customers, as well as local broadcast network-affiliated channels in 142 markets, serving 94% of the country.
"We recognize that Dish Network's violations of the law will leave some customers looking for options. Our goal is to minimize the burden for them," said Jon Gieselman, senior vice president, Advertising and Public Relations, DIRECTV, Inc. "That's why we have developed this unique service package to make switching convenient and affordable."
Virtually all affected customers will have access to at least two video providers who can deliver the network stations: DIRECTV and their local cable operator.’
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